Privacy Policy
Last Updated: August 22, 2026
At CKYBI, we respect your privacy and are committed to protecting the personal information you provide when using our website, products, and services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you may have regarding your personal information.
1. Information We Collect
When you create an account, purchase a VPS or dedicated server, contact us, or use our website, we may collect:
Personal Information
- Full name
- Email address
- Billing address
- Telephone number
- Company name, if provided
- Account login information
- Payment and billing information
- Information necessary to verify transactions and prevent fraud
Technical Information
We may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- Server and connection information
- Cookies and similar technologies
Server Information
When you use CKYBI hosting services, we may process technical information necessary to provide and maintain your service, such as:
- Server configuration
- Resource usage
- Network information
- System logs
- Security and abuse-related information
We do not routinely access the private content stored on your servers unless necessary to provide support, investigate security or abuse issues, comply with legal obligations, or protect our infrastructure and users.
2. How We Use Your Information
We may use your information to:
- Create and manage your account
- Process orders and payments
- Provision and maintain VPS and dedicated servers
- Provide customer support
- Send service-related notifications
- Manage billing and subscriptions
- Detect and prevent fraud, abuse, and unauthorized activity
- Monitor and protect our network and infrastructure
- Improve our website, products, and services
- Communicate important changes to our services
- Comply with applicable laws and legal obligations
We do not sell your personal information to third parties.
3. Payments
Payments may be processed by third-party payment providers.
CKYBI generally does not store complete payment card numbers on its own servers. Payment information may be handled directly by the relevant payment processor according to its own privacy policy and security practices.
4. Cookies
Our website may use cookies and similar technologies to:
- Keep you logged into your account
- Remember preferences
- Maintain shopping carts and sessions
- Understand website usage
- Improve website performance
- Help protect against fraudulent activity
You can configure your browser to reject or delete cookies. However, disabling certain cookies may affect the functionality of parts of our website.
5. Third-Party Service Providers
We may use trusted third-party providers to help operate CKYBI, including providers for:
- Payment processing
- Server infrastructure
- Network connectivity
- Website hosting
- Customer support
- Email delivery
- Analytics
- Security and fraud prevention
These providers may process information only as necessary to provide their services to us and are expected to maintain appropriate security measures.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
You are also responsible for maintaining the confidentiality of your account credentials and for using strong passwords.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our services
- Maintain customer accounts
- Complete financial and accounting records
- Resolve disputes
- Prevent fraud and abuse
- Comply with legal and regulatory requirements
- Enforce our agreements
When information is no longer required, we may securely delete or anonymize it where appropriate.
8. Your Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request restriction of certain processing
- Object to certain processing
- Request a copy of certain information
- Withdraw consent where processing is based on consent
Some requests may be subject to legal or contractual limitations.
To exercise your rights, please contact us using the contact information provided on our website.
9. International Data Transfers
Because CKYBI and its service providers may operate infrastructure in different countries, your information may be processed or stored outside your country of residence.
Where required by applicable law, we will take appropriate measures regarding international transfers of personal information.
10. Children’s Privacy
CKYBI’s services are intended for individuals and businesses capable of entering into legally binding agreements.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided us with personal information improperly, please contact us so that we can investigate and take appropriate action.
11. Server and Network Logs
For security, troubleshooting, performance monitoring, and abuse prevention, CKYBI may maintain server and network logs.
These logs may contain information such as IP addresses, timestamps, connection information, requests, and security events.
Logs may be retained for a reasonable period or longer when necessary for security investigations, fraud prevention, legal obligations, or dispute resolution.
12. Abuse and Legal Requests
CKYBI may disclose information when we reasonably believe disclosure is necessary to:
- Comply with applicable law
- Respond to valid legal requests
- Protect our customers, employees, or infrastructure
- Investigate fraud or security incidents
- Prevent abuse of our services
- Protect our legal rights
We do not disclose customer information unnecessarily.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to periodically review this page for the latest information.
14. Contact Us
If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact CKYBI through the contact information provided on our website.
CKYBI
Website: ckybi.online
Privacy & Data Protection Contact:
Please use the official contact/support channel available on the CKYBI website.
Important: This Privacy Policy is a general website template and should be reviewed and adapted to the actual CKYBI business structure, payment providers, server locations, cookies/analytics tools, and the privacy laws applicable to your customers before publication.